Customer Engagement Refreshment Series - 1 Month Subscription - PLEASE CONTACT US FOR MULTIPLE SEATS
Regular priceSale price$97.00
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Half Time Orange understands you need to absorb critical information in as little time as possible. This is why we have created a complete collection of 10-minute short courses, as a crash course in customer service excellence.
Simply spending 20 minutes a day, you can quickly grasp this vital knowledge in as little as 16 weeks!
As you embark on this journey, you will rediscover the best customer service practices such as tips on customer problem solving, improve customer communication skills including listening, and many more additional tactics. With this course, you will gain an array of helpful tools to add to your customer service toolset.
This course offers:
The principles of good to great customer service
When the customer isn't "always right"
Engaging customers on the phone
Effective communications strategies & tactics
How the right questions can multiply sales effectiveness