Until all of us are operating in a world without COVID19, we have reduced our Health & Safety for Employees and Customers Course Library to only NZ$10 per seat, per month (usually NZ$47 per seat, per month).

Customer Engagement Refreshment Series (Lifetime Price) - - PLEASE CONTACT US FOR MULTIPLE SEATS
Customer Engagement Refreshment Series (Lifetime Price) - - PLEASE CONTACT US FOR MULTIPLE SEATS
Customer Engagement Refreshment Series (Lifetime Price) - - PLEASE CONTACT US FOR MULTIPLE SEATS
Customer Engagement Refreshment Series (Lifetime Price) - - PLEASE CONTACT US FOR MULTIPLE SEATS
Customer Engagement Refreshment Series (Lifetime Price) - - PLEASE CONTACT US FOR MULTIPLE SEATS

Customer Engagement Refreshment Series (Lifetime Price) - - PLEASE CONTACT US FOR MULTIPLE SEATS

Regular price $987.00
Unit price  per 

Half Time Orange understands you need to absorb critical information in as little time as possible. This is why we have created a complete collection of 10-minute short courses, as a crash course in customer service excellence.

Simply spending 20 minutes a day, you can quickly grasp this vital knowledge in as little as 16 weeks!  

As you embark on this journey, you will rediscover the best customer service practices such as tips on customer problem solving, improve customer communication skills including listening, and many more additional tactics. With this course, you will gain an array of helpful tools to add to your customer service toolset.

This course offers:

  • The principles of good to great customer service
  • When the customer isn't "always right"
  • Engaging customers on the phone
  • Effective communications strategies & tactics
  • How the right questions can multiply sales effectiveness
  • Handling customer complaints
  • Conflict management strategies
  • and many more!